Terms of Use

1. Introduction

1.1 Purpose. Welcome to Walker Family Funerals. These Terms of Use set out the rules for accessing and using our website at https://www.walkerfamilyfunerals.com.au/ (the "website"), promoting fairness and transparency for everyone who uses it

1.2 Acceptance. By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use the website. Your continued use implies your understanding and acceptance of these terms.

2. Use of Our Website

2.1 Acceptable use. You agree to use our website only for lawful purposes and in a respectful manner. You must not use the website in any way that breaches any applicable law or regulation, is fraudulent or harmful, or that interferes with, damages, or disrupts the website, our systems, or any other user's access.

2.2 No account required. Our website does not require you to create an account or password to browse it. Where you provide information through our contact form, by email, or when booking a consultation or workshop, you are responsible for ensuring that the information you provide is accurate, current, and that you are authorised to provide it.

3. Our Services

3.1 Overview. Walker Family Funerals is an independent, locally owned funeral service based in Perth, Western Australia. We provide funeral and related services, including burials, cremations, unattended cremations, memorials and celebrations of life, pre-paid funerals, and workshops. Our website provides general information about these services and allows you to make enquiries and bookings. The website itself does not form a contract for the provision of funeral services; any such services are arranged and agreed with you directly.

3.2 Modifications. We reserve the right to modify, update, or discontinue any part of our website or services at any time to improve them or for operational reasons. Where practical and significant, we will aim to notify users of material changes, but we are not obliged to do so.

4. Bookings, Fees, and Payment

4.1 Fees. Our website is provided free of charge to browse, and we do not process payments through the website. Fees for funeral and related services are set out and agreed separately with you in a quote, arrangement form, or contract before services are provided. Any prices or package information shown on the website are indicative only and may change.

4.2 Bookings. Consultations, appointments, and workshops may be booked through our online booking provider (Acuity Scheduling). Your use of that booking system may also be subject to the provider's own terms. Making a booking or enquiry through the website does not create a binding contract for services until confirmed by us.

5. Privacy and Cookies

5.1 Data handling. We handle personal information you provide through the website in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). Please review our Privacy Policy to understand how we collect, use, and protect your information.

5.2 Cookies. Our website uses cookies and similar technologies (including through our website platform, Squarespace, and analytics tools such as Google Analytics) to understand how the website is used and to improve your experience. You can manage or disable cookies through your browser settings, though some features may not function as intended if you do.

6. Intellectual Property

6.1 Ownership. All content on this website — including text, graphics, logos, images, and design — is owned by or licensed to Walker Family Funerals and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or commercially exploit any content without our prior written permission, except as permitted by law.

6.2 Information you provide. Where you submit information or content to us (for example, through the contact form or a booking), you grant us the right to use that information for the purpose of responding to you and providing our services, in accordance with our Privacy Policy. You confirm that you have the right to provide any such information.

7. Suspension and Termination of Access

7.1 Grounds. We may restrict, suspend, or terminate your access to our website (in whole or in part) without notice if you breach these Terms of Use, misuse the website, or engage in unlawful or harmful conduct.

7.2 Consequences. Suspension or termination of access does not affect any rights or obligations that arose before it, and any provisions of these terms that are intended to survive (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

8. Disclaimers

8.1 General information only. The content on this website is provided for general information purposes only and does not constitute legal, financial, medical, or other professional advice. You should not rely solely on website content when making decisions and should seek appropriate professional advice for your circumstances.

8.2 Accuracy and availability. While we take reasonable care to keep the website accurate and up to date, we do not warrant that it is complete, current, or error-free, or that the website will always be available or uninterrupted.

8.3 Third-party links and services. Our website may link to or rely on external sites and services that we do not operate (such as Acuity Scheduling and Google services). We have no control over, and accept no responsibility for, the content, practices, or policies of those third parties.

9. Limitation of Liability

Nothing in these Terms of Use excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other laws that cannot lawfully be excluded. Subject to those non-excludable rights, and to the maximum extent permitted by law, Walker Family Funerals is not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or inability to use, this website or reliance on its content. Where our liability cannot be excluded but can be limited, our liability is limited to the resupply of the relevant information or service, or the cost of doing so.

10. Dispute Resolution and Governing Law

10.1 Resolution. If a dispute arises in connection with these Terms of Use or the website, the parties agree to first attempt to resolve it in good faith through direct discussion and, if needed, mediation before commencing legal proceedings.

10.2 Governing law. These Terms of Use are governed by the laws of Western Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of Western Australia.

11. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our business, the website, or the law. The current version will always be posted at this link, and your continued use of the website after any change constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Use, please contact us:

Walker Family Funerals

Email: info@walkerfamilyfunerals.com.au

By using our website, you acknowledge that you have read and agreed to these Terms of Use.

Last updated: 4 August 2026